FAQ
Frequently asked questions
Straight answers about certified translations, pricing and how we work.
What is a certified translation?
A certified translation is a complete translation accompanied by a signed statement from the translator that the translation is accurate and that they are competent to translate from the source language into the target language. Linguapair includes this signed certification with your translation.
Do USCIS translations need notarization?
USCIS generally asks for a full English translation with a certification that the translator is competent and that the translation is complete and accurate. It does not generally require the translation to be notarized. Rules can change, so confirm the current requirements on uscis.gov or with your attorney.
Who translates my document?
A professional translator translates or reviews and approves every document before it is certified. The person who certifies signs by name: your certificate carries the translator's printed name, signature, date and contact details, as USCIS expects. We do not publish translator names on this website, to protect their privacy.
What languages are supported?
We translate Spanish to English and English to Spanish. We add a language pair only when a qualified human reviewer is available for it.
What files can I send?
Readable PDF files and clear photos or scans (JPG, JPEG, PNG). Please include every page and both sides, with stamps and handwritten notes visible. Blurry or cropped images can delay your order.
How is pricing calculated?
Standard documents are priced at $10 per standard page, where a standard page is up to 250 source words, with a $15 minimum order. Rush service adds 50% of the order total. Handwritten, blurry or technical documents start at $20 per standard page. Offices ordering 20 or more pages a month pay from $8 per page. You always see the price before you commit.
How does delivery work?
You receive your finished files digitally as PDFs. Most orders of up to 5 standard pages are delivered in 1 to 3 business days; longer or harder documents take more time. We confirm a delivery date in your quote, before you commit. We do not promise delivery times we cannot control.
What if a correction is needed?
If we made a mistake, we correct it and reissue the certified translation as many times as needed. If you notice a spelling or detail that should be different, contact us and we will review it with you. See our Refund and Correction Policy for details.
How is my personal information handled?
Identity and immigration documents are sensitive, and we treat them that way. Access is limited to the people working on your order, our Privacy Policy explains how long we keep documents and how to ask for deletion, and we will never use your documents for marketing. Please do not email identity documents; we will tell you how to send them.
Does Linguapair offer immigration advice?
No. Linguapair provides translation services only. We are not a law firm and do not give legal or immigration advice. For questions about your case, speak with a licensed attorney or an accredited representative.
How do you handle seals, stamps and names?
We translate the text of seals and stamps or describe them in square brackets, and we keep names with their original accents and spelling (for example ñ, á and double surnames). If your passport spells a name differently from the document, tell us when you request your quote.
Do I need an apostille or legalization?
That depends on the office that asked for the document. An apostille or legalization belongs to the original document and is obtained from the authority in the country that issued it. If your document includes an apostille page, send it with the rest and we translate it too. Unless a quote says otherwise, Linguapair does not provide notarization or apostille services.
Are your translators ATA-certified?
No. USCIS does not require a credential from the American Translators Association (ATA); it requires the translator to be competent in both languages and to sign the certification. Our translations are made for USCIS and general use. If your process specifically asks for an ATA-certified, sworn or official translator, tell us before you order: you may need a different provider.
How does the secure document upload work?
When you accept the quote, we send you a private one-time link. On your phone you can take photos or pick JPG, PNG or PDF files: up to 12 files of 10 MB each. Files are kept in a private folder, not a public one, and are deleted 90 days after delivery. Please do not email identity documents.
When and how do I pay?
Nothing is charged when you request a quote. When you accept the price and delivery date, you pay by Zelle or by card through a secure Wise payment link. Payments are final and not refundable, and we correct any error on our side as many times as needed. We do not start work without your approval.
I have a USCIS deadline. Can you rush it?
Put your deadline in the quote form. We review the document and tell you whether we can meet it and confirm the rush fee, 50% of the order total, before you decide. For up to 3 pages we usually deliver within one business day, when available. We do not promise times we cannot control.
What about handwritten, blurry or hard-to-read documents?
We review them before quoting. Anything unreadable is marked [illegible] instead of guessed, and we may ask for a better photo or scan. These documents start at US$20 per standard page, and the final price is confirmed after we review a photo.
What is the difference between certified, sworn and official translation?
The United States has no sworn translators like Spain, or equivalents such as the traductor público in Argentina or the perito traductor in Mexico. What is normally asked for, including by USCIS, is a certified translation: a complete translation with a signed statement from the translator that it is accurate and that they are competent to translate. That is what we deliver. If an office asks for something different, such as notarization, confirm that before you order.
Can I order several documents at once?
Yes. In the form, enter the main document and list the others under Other documents in this order. Each document is counted separately in whole or partial standard pages, and the totals are added. The US$15 minimum applies to the whole order, not to each document.
